Pursuit of Zero Defects for National Transformation

Abstract

This essay explains that the pursuit of minimum variance in all external activities is necessary but not sufficient for national transformation. External excellence is achieved with qualitative initiatives such as six sigma but minimum variance in external activities cannot be achieved when the internal excellence is inadequate. Combine the two and the performance zooms. The scientific framework for national transformation is a result of the combination of the science of external excellence and the science and practices of internal excellence. The framework has broad implications for a better and a more peaceful world.